Terms of Service

These Terms of Service set expectations and rules for using neuralspank.com, including festival trip itineraries, budgeting guidance, and booking request coordination.

1. Scope of service

neuralspank.com provides information about festival trip itineraries and budgeting guidance, and it helps coordinate booking requests between users and relevant providers (such as tour operators, transport providers, accommodations, or other service providers). We may also display service-related offers on the website.

2. Booking and request coordination

When you submit a booking request, you acknowledge that it is a request, not a confirmed reservation. Confirmation depends on the availability and terms of the applicable provider(s).

Information shown on the website (including estimated costs, schedules, or availability) may change due to provider updates. You are responsible for reviewing any confirmation details provided during the booking process.

3. User responsibilities

  • Provide accurate information when making a booking request or contacting us.
  • Ensure you have documents required for travel (as applicable) and comply with all rules of relevant providers.
  • Use the website lawfully and do not attempt to disrupt or misuse the service.

4. Limitation of liability

To the maximum extent permitted by law, neuralspank.com is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, arising from your use of the website or from any booking request, cancellation, schedule change, or service provided by third parties.

You understand that third-party providers manage their own services and their own contractual obligations. Any disputes regarding the actual travel services must be handled with the applicable provider(s) in accordance with their terms, unless mandatory consumer protection rules apply.

5. Distance contract information

Before concluding a distance contract, you will be provided with necessary, accessible, accurate, and timely information about the offered service and the provider, enabling identification and enforcement of consumer rights, in line with Про захист прав споживачів.

6. Mandatory identification and legally required information

If a seller/performer/service provider operates through electronic commerce, it must provide direct, simple, and stable access on its website to mandatory identification and other legally required information (including, where applicable, licensing data and cost/delivery information), in line with Про електронну комерцію, Закон України "Про електронну комерцію".

7. Personal data and identifiers

Where personal data is processed (including via website identifiers), neuralspank.com will handle it transparently and, where applicable, with consent, according to Про захист персональних даних.

8. Language of services and website content

Commercial information/services provided in Ukraine through the internet are provided in Ukrainian, and any other-language versions are allowed only if the Ukrainian version is at least as complete and loads by default for users in Ukraine, in line with Закон України "Про забезпечення функціонування української мови як державної", Закон України «Про забезпечення функціонування української мови як державної».

9. Advertising

Any advertising presented on the website must be identifiable as advertising and must not mislead consumers in ways prohibited by law, in line with Про рекламу, Закон України "Про рекламу".

10. Contact

Questions about these Terms of Service and booking requests can be sent to:

Address: 12A Shovkovychna St, Kyiv, 01021, Ukraine
Company: neuralspank.com (LLC)
EDRPOU: 43846420
Managing Director: Anna Fischer

11. Booking request (redirect-only)

If you submit a booking request below, the submission will redirect to the thank-you page. There is no custom success flow.